3 steps to heal your relationships and take accountability

Estimated time

14 Minutes


Accountability doesn’t just mean admitting that you were wrong.


Real accountability means being willing to understand the impact of your actions, take responsibility for the harm you caused, and participate in the work of repair.

In this video, Renée St. Jacques explores three practical steps for healing relationships after harm has occurred. Rather than focusing on guilt or self-blame, she emphasizes curiosity, empathy, and accountability.

The goal is not to prove you’re a good person or even to become one who will never make mistakes.

The goal is to become a person who can acknowledge harm when it inevitably happens and respond to it with care. When we listen openly to another person's experience, we create the possibility of understanding, trust, and repair.

As you watch, reflect on these questions:

  • When someone tells you that you hurt them, what is your first reaction?

  • How easy is it for you to focus on your impact instead of insisting on your intention?

  • Can you think of a time when someone took accountability with you in a way that felt healing?

  • What makes taking accountability feel unsafe? What makes it feel possible?

Repair begins when we stop protecting ourselves long enough to understand the experience of another person.


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The secret of successful relationships: rupture and repair